There are some things Art's Family Auto Repair customers should know about automotive service and repair in Phoenix. First and foremost, Art's Family Auto Repair cares about you and your family's safety. And they really appreciate your business. Art's Family Auto Repair wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.
Building on that foundation, there are some things that would help you understand the Phoenix auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics in Arizona are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles.
The technicians who work at Art's Family Auto Repair need extensive computer training – not just how to run the diagnostic systems, but also how to search for the right parts, network with other technicians to help them with a difficult problem and pull together a job order that makes sure that each step of the process is addressed.
The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Phoenix driver may not realize the business and environmental regulations Art's Family Auto Repair must comply with. Of course that costs money too. Like any Phoenix business, overhead is a big factor.
When you go into a your favorite Phoenix restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your Phoenix friends.
It's the same for Art's Family Auto Repair in Phoenix. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a business.
Your team at Art's Family Auto Repair loves to see Phoenix customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns.
Tell your friends and family to go into Art's Family Auto Repair for their scheduled maintenance, too. That lowers Art's Family Auto Repair's marketing costs and helps keep its labor rates down. That's good for everyone.
Give us a call.
Art's Family Auto Repair
915 W. Hatcher Ave
Phoenix, Arizona 85021
(602) 997-2006
Artsfamilyautorepair.com